Showing posts with label communication. Show all posts
Showing posts with label communication. Show all posts

Thursday, September 14, 2023

AI Compositions and Their Influence on Letters as Signals

In Cory Doctorow's latest column, he brings up a potential unintended byproduct of overusing "large language models," aka chatbots such as ChatGPT:

Plausible Sentence Generators

He recalls a recent incident when he wrote a letter of complaint to an airline, threatening to sue them in small claims court, and fed it to such a program for rewriting. He was surprised at the high quality of the result. The site changed his pretty good "legal threat letter" into a noticeably stronger "vicious lawyer letter."

Letters of that type, as well as another of his examples, letters of recommendation from college professors, are performative. They transmit not only information but "signals," as Doctorow puts it. A stern letter from a lawyer sends the message that somebody cares enough about an issue to spend a considerable amount of money hiring a professional to write the letter. A recommendation from a professor signals that the he or she considers the student worthy of the time required to write the recommendation.

One of Spider Robinson's Callahan's Bar stories mentions a similar performative function that shows up in an oral rather than written format, spousal arguments. The winner of the argument is likely to be the one who dramatizes his or her emotional investment in the issue with more demonstrative passion than the other spouse.

In the case of written performances, Doctorow speculates on what will happen if AI-composed (or augmented) epistles become common. When it becomes generally known that it's easy and inexpensive or free to write a letter of complaint or threat, such messages won't signal the serious commitment they traditionally do. Therefore, they'll become devalued and probably won't have the intended impact. The messages (like form letters, though Doctorow doesn't specifically mention those) will lack "the signal that this letter was costly to produce, and therefore worthy of taking into consideration merely on that basis."

I'm reminded of the sample letters to congresscritters included in issues of the MILITARY OFFICER magazine whenever Congress is considering legislation that will have serious impact on members of the armed services and their families. These form letters are meant to be torn out of the magazine, signed, and mailed by subscribers to the presiding officers of the House and Senate. But, as obvious form letters, they clearly don't take much more effort than e-mails -- some, because envelopes must be addressed and stamps affixed, but not much more. So how much effect on a legislator's decision can they have?

Miss Manners distinctly prefers old-fashioned, handwritten thank-you notes over e-mailed thanks because the former show that the recipient went to a certain amount of effort. I confess I do send thank-you notes by e-mail whenever possible. The acknowledgment reaches the giver immediately instead of at whatever later time I work up the energy to getting around to it. So, mea culpa, I plead guilty! However, the senders of the gifts themselves have almost completely stopped writing snail-mail letters, so in communication with them, e-mail doesn't look lazy (I hope), just routine. Context is key.

Margaret L. Carter

Please explore love among the monsters at Carter's Crypt.

Thursday, May 04, 2023

Telepaths and Language

One panel I attended at this year's RavenCon was about communicating with aliens. I brought up the question of whether a telepathic species would have a spoken language or the concept of words at all, which was then discussed at some length.

Touch telepaths such as Vulcans don't count. A society could hardly exist if people had be touching each other to share feelings or thoughts, so Vulcans naturally have a language. I'm thinking of a species whose members would communicate by short-range thought transmission, needing to be in each other's physical presence or at most within line-of-sight. In my opinion, they would have no evolutionary reason to develop language. They wouldn't need words, let alone speech, because they would form mental images of whatever they're "talking" about. Somebody on the panel raised the issue of what kind of environment would cause them to evolve telepathy as their chief mode of communication. It would have to be a world where both hearing and vision would be unreliable for that purpose.

Stipulating such an unusual environment, why would they develop words? People wouldn't even have names; they would identify each other by mental images of the person they're "speaking" to or about. If they eventually encountered interstellar travelers from Earth, the telepaths would probably consider our mind-blindness a pitiable handicap.

In order to develop science and technology, however, this species would have to invent language sooner or later, if only a written one. A society beyond the hunter-gatherer level requires keeping records, communicating at a distance, and transmitting information to future generations. One panelist suggested a universal mental "cloud" all members of the species could tap into, like a worldwide telepathic mainframe. Such a phenomenon, though, would go far beyond the short-range, person-to-person telepathy I'm considering. A species such as the latter couldn't create what we'd think of as civilization without writing or the equivalent. That step would be harder than simply inventing the alphabet would have been in our world. In a society without spoken language or even the concept of speech and words, the invention of written or electronic communication might require a genius on the level of the creator of algebra or calculus in Earth history.

Margaret L. Carter

Carter's Crypt

Thursday, July 29, 2021

The Internet of Trees

An old song laments, "I talk to the trees, but they don't listen to me." Apparently, however, trees listen to each other. Some of them communicate among themselves by means of a symbiotic fungus connected to their roots:

Plants Talk to Each Other

Mycelia—thin threads that make up the underground portion of mushrooms, far more extensive than the part we see aboveground—"act as a kind of underground internet, linking the roots of different plants." In a symbiotic relationship, mycelia that colonize the roots of plants "help the plants suck up water, and provide nutrients like phosphorus and nitrogen," while the host plant supplies the fungus with nourishment in the form of carbohydrates. The fungus also enhances the host's immune system. In addition, through their mycelial connections some plants "help out their neighbours by sharing nutrients and information – or sabotage unwelcome plants by spreading toxic chemicals through the network." By transferring nutrients such as carbon, phosphorus, and nitrogen, large trees have been found to "help out small, younger ones using the fungal internet."

The article compares this network to the global communication among trees in the 2009 movie AVATAR. The fungal internet also brings to mind Clifford D. Simak's 1965 novel ALL FLESH IS GRASS, which portrays an invasion by a "planetwide biological computer that works through photosynthesis," manifesting in the form of purple flowers, as discussed on this website:

Intelligent Plants in Science Fiction

Do plants in fact have some form of intelligence? A few scientists think they might, according to this article about plant neurobiology:

New Research on Plant Intelligence

Of course, plants don't have neurons. They do, however, display reactions analogous to memory, learning, and response to stress. Their roots shift direction to avoid obstacles without coming into physical contact with the obstruction. Experiments have shown plants producing defensive chemicals when they "hear" a recording of a caterpillar eating a leaf. So it all depends on what we mean by "intelligence."

If we visited a planet dominated by a global hive-mind composed of sentient trees, would we be able to communicate with it? Or would the time scales on which our thought processes operate be too different for mutual comprehension?

Margaret L. Carter

Carter's Crypt

Thursday, July 01, 2021

Talking with Aliens

When extraterrestrials visit our planet, or vice versa, will we be able to communicate with them? This article discusses the issue of learning alien languages:

If We Ever Came Across Aliens...?

Many linguists and psychologists maintain that the human brain is hardwired with a universal grammar. All human languages we know are built from variations on a few basic structures. Would intelligent beings who evolved on other worlds share the same innate grammatical structures we've developed? If not, an unbridgeable chasm might exist between the two species. The other theoretical framework, the cognitive view of language, places more emphasis on meaning—concepts and semantics—than on sentence structure. In that case, we might expect any sapient creatures to share certain "building blocks" of meaning. The difference between these two theories brings to mind the two main SF approaches to telepathy. In one view, mental conversation works like silent talking. The people communicating telepathically have to understand a common language. So there's no possibility of immersing oneself in another's mind and learning things he or she doesn't want to reveal. In the other approach, whole concepts are transferred from one brain to the other, and the receiver "translates" the transmitted thought into terms he, she, it, or they comprehend.

The article mentions the possibility that inhabitants of other planets might communicate in sound ranges inaudible to us. However, we might find more radical differences. Suppose the aliens' language consisted of flashing lights, bands of color, carefully modulated odors, or hand (or tentacle or pseudopod) signals? They might not recognize our mouth noises as attempts at communication. In CLAN OF THE CAVE BEAR, an incident in the early life of orphaned Cro-Magnon child Ayla illustrates problems that might occur even between two human subspecies. The Neanderthal shaman, trying to teach Ayla the Clan's language, worries because she's so slow to catch on. Maybe she's mentally impaired? Meanwhile, Ayla wonders why he keeps waving his hands around, distracting her from hearing his words. The breakthrough occurs when she realizes hand signals constitute the core of the Clan's language, with oral speech in a secondary role.

The classic story "A Martian Odyssey," by Stanley G. Weinbaum, features a friendly alien whose language doesn't contain words with any fixed meaning. Every sentence is unique. While I can't quite visualize how that would work in practice, it's a fascinating idea. In one of the most thought-provoking episodes of STAR TREK: THE NEXT GENERATION, Captain Picard deals with a species who converse in metaphorical allusions to cultural myths and legends. (As I've heard someone mention—probably Jean Lorrah—this mode of discourse can't be their only language; at the least, there must be a children's dialect for communicating with offspring too young to know the metaphors. Also, in my opinion they have to possess a straightforward denotative dialect for scientific and technical use.) In Robert Heinlein's BETWEEN PLANETS, the highly intelligent dragons of Venus wear electronic devices that translate their mode of communication into grammatical sentences in a Terran language. (In the case of the dragon who becomes a friend of the hero, it's English, of course.) I have faith that no matter how aliens converse, we'll figure out ways to bridge the linguistic gaps.

Margaret L. Carter

Carter's Crypt

Thursday, May 20, 2021

Whale Culture

Do animals have culture, defined as the customs of a particular social group? Not too long ago, established science would have answered with a firm negative. Now, however, several examples of animal behavior are widely recognized as cultural. They're not merely cases of animals imitating others whose actions they observe, but of behaviors passed from generation to generation within a group and specific to that group. For instance, there's the well-known example of macaques on Koshima Island in Japan washing sweet potatoes in a stream or the ocean before eating them. One young macaque, Imo, started this custom, and long after her death, members of that colony still practice that behavior. Among chimpanzees, some groups use purposely modified twigs to "fish" for termites, while chimps in many other bands don't. Some species of songbirds "learn dialects and transmit them across generations." Even bumblebees learn from more experienced colony members which flowers to choose.

An article in the May 2021 issue of NATIONAL GEOGRAPHIC, "Secrets of the Whales" (from which the above quote about birds comes), explores the cultural practices of whales and dolphins. (If you want to read this article and can't find a copy of the issue, maybe at the public library if it's no longer in stores, you can access it online only behind a paywall.) On the Pacific coast, northern and southern orcas have different greeting rituals, breaching habits, and the behavior or not of pushing "dead salmon around with their heads" (no reason given for this habit). Orcas in the two regions even vocalize with different "vocabularies." Yet in most ways the two populations are "indistinguishable," and their ranges overlap. Whale songs and other vocalizations vary from one group to another. Among humpback whales, new song arrangements that become popular spread over thousands of miles as other whales pick them up.

To traditional anthropologists, who considered culture—"the ability to socially accumulate and transfer knowledge—strictly a human affair"—the idea that animals could have culture would have "seemed blasphemous." Some biologists remain skeptical on this point. The majority, however, at least as surveyed in the NATIONAL GEOGRAPHIC article, are inclined to attribute this capacity to at least some animal communities over a wide variety of species. Modern zoology has undercut one after another of the supposedly unique human abilities. Toolmaking, language, and now culture no longer seem the sole possession of humanity. Hard-line materialists might draw the conclusion, "See, there's nothing special about us; we're mere animals, too." I prefer to see those discoveries as evidence that many animals aren't as simply "mere animals" as we've previously believed. They may have minds, although not the same as ours, and maybe—souls? As the article points out, "Whales reside in a foreign place we're just coming to understand." We've mapped the surface of the Moon far more extensively than the bottom of the ocean. With whales, we have the opportunity to delve into the lifestyles and thought processes of "sophisticated alien beings."

Good practice for meeting alien beings from planets other than our own!

Margaret L. Carter

Carter's Crypt

Thursday, February 20, 2020

Social Media in the Raging 20s

In her latest LOCUS post, Kameron Hurley writes about tension and anxiety in the era of instantaneous communication and miscommunication:

Into the Raging 20s We Ride

She discusses misinformation, the pitfalls of following news bites in real time, the anxiety caused by exposure to floods of "unfettered" and unfiltered content, and feelings of helplessness when overwhelmed by what appear to be irresistible, impersonal forces. The essay begins with this generalization: "I’ve found that the insidious problem for me in scrolling through social media is that it feels like action. Ironically, it also creates – in me – a profound feeling of being out of control over events in the wider world, while generating a huge amount of anxiety and worry."

We tend to think if we Like or Share a post on a vital topic, we've done something about it. We often forget to dig deeper for reliable information or to seek out something concrete we can do in the real world. Hurley recommends rekindling the joy of creation, as well as becoming more intentional and selective about the online sources we expose ourselves to. She points out, "Our always-on culture has been driven by organizations that seek to get an increasing share of a finite resource: our attention. The more attention I give their services and algorithms, the less attention I have for the things that matter to me." The "luxury of deep focus" is an important resource of which social media can deprive us; Hurley writes about the need to rediscover that focus.

I was surprised at her remark that she's trying to spend more time on books. When and why did her book-reading decrease, I wonder? I can't imagine not reading a portion of a book-length work every day (in practice, two or three, since I always have several books going at one time, each for a different reading slot in my schedule). Unlike many people, including Hurley, I don't get ensnared by Facebook for long sessions. Some days, if time runs out, I barely glance at it or don't open it at all. When I do scan my feed, I devote only twenty minutes or so to it. Since I've friended or followed so many people, the content is effectively infinite, so there's no point in trying to consume all of it. The organizations and individuals I'm really interested in, I see regularly near the top of the page. My personal infinite black holes in terms of online reading are Quora and TV Tropes, where I have to make a conscious effort not to get sucked in except during free time I've specifically allotted to recreational surfing.

Hurley's comments about the illusion of taking action remind me of some lines from C. S. Lewis's THE SCREWTAPE LETTERS. (Like Shakespeare, Lewis offers an apt quote for almost any situation.) With regard to steering the victim's "wandering attention" away from what he ought to be spending his time on, senior demon Screwtape advises his pupil, "You no longer need a good book, which he really likes" to distract the "patient"; "a column of advertisements in yesterday's paper will do. You can make him waste his time not only in conversation he enjoys with people whom he likes but also in conversations with those he cares nothing about." Later, Screwtape says, "The more often he feels without acting, the less he will be able ever to act, and, in the long run, the less he will be able to feel." Screwtape would probably get a lot of mileage from the temptation to chase an endless chain of web links down multiple rabbit holes. In a different work (I can't remember which), Lewis points out that our brains weren't designed to cope with infinite demands on our sympathy in the form of a torrent of news about crises and disasters in distant places that we have no power to affect. I wonder what Lewis would say about social media and the 24-hour news cycle. His reaction would definitely not be favorable; in his lifetime, he avoided reading newspapers on the grounds that the content was often distorted or downright false.

Hurley's essay concludes with a declaration that's easy to applaud but often hard to practice: "Our attention, like our lives, is finite. Choose wisely."

Margaret L. Carter

Carter's Crypt

Thursday, March 09, 2017

Brain-to-Computer Communication

A research project at Stanford University enables paralyzed people to type on computers by moving a cursor with their thoughts:

Brain-Computer Interface

This technology, according to the article, produces the desired output up to four times as fast as previously existing methods. It's supposed to be superior to the eye-tracking method of operating a computer, which sounds to me as if it would be tiring as well as difficult to master.

Imagine combining a perfected brain-computer interface with the Second Life environment discussed a few weeks ago. Individuals locked into their bodies without even the ability to speak might be able to live a fulfilling life in a virtual environment that feels as multidimensional as the "real world."

Or consider the shell people in Anne McCaffrey's THE SHIP WHO SANG series. Such artificial bodies for people with no control over their physical bodies might become more feasible in actuality once the robotic form could be completely operated by thought alone.

Does the interface described in the SCIENTIFIC AMERICAN article allow speechless people to communicate (through a computer) with something like telepathy? Well, not exactly. The user doesn't beam thoughts through the ether. Wired connections between brain and machine have to be installed. Still, it's an exciting beginning.

Margaret L. Carter

Carter's Crypt

Sunday, July 21, 2013

Fatal Courtesy

My post today is about the disastrous consequences of inappropriate language in the cockpit, but IMHO it has interesting applications for world building, for dialogue, and for plot and character development, for alien romances and non-alien fiction as well.

We're talking dangers degrees of deference, and exaggerated awe of a higher ranking officer... which happens to be a theme that interested me in my God Princes Of Tigron series where the god-Prince Tarrant-Arragon was aware that cowed Star Forces officers were a liability on the Bridge of a war-star. This is one reason that he took a shine to the human, Grievous who shot off his mouth first and worried about the social graces later.

I am reading "OUTLIERS" by Malcolm Gladwell... and I think you should read it, too. The chapter on "The Ethnic Theory of Plane Crashes" is fascinating to me. Basically, the theory is that Korean pilots used to crash more than pilots of other countries because of their strict social structure (high Power Distance Index), the complexity of their language, and their respect for authority... including abrupt air traffic controllers.

Apparently, all planes are safer if the less senior officer is flying the plane and the more senior pilot is watching everything and talking to the air traffic controllers. It sounds counter-intuitive, but if there is ice on the wings, or the fuel is running out, or there's a storm up ahead, there is no time for parsing gentle hints such as "the weather radar has helped us" and translating that into "we're about to hit a mountain!"

Just as many How To Write Romance tip sheets suggest that before a hero and heroine can have plausible, loving sex, there has to be a progression of touches in five if not seven progressively more intimate places, so there is a theory that no catastrophic airplane accident is the result of one problem.

Usually, there is a critical mass of at least three preconditions: a minor technical malfunction either of one system of a plane or of an airport system; bad weather; a tired pilot. If these three conditions exist, the pilot needs perfect cooperation and communication with everyone in the cockpit and on the ground. He needs to be able to ask clearly for the exact help he requires, and to get it.

I had not heard about "mitigated speech" before, but apparently there are 6 ways to warn a pilot that he is about to fly into a thunderstorm.

1. Command. Example, "Turn thirty degrees right."
2. Crew Obligation Statement. Example, "I think we need to deviate right about now."
3. Crew Suggestion. Example, "Let's go around the weather."
4. Query. Example, "Which direction would you like to deviate?"
5. Preference. Example, "I think it would be wise to turn left or right."
6. Hint. Example, "That return at twenty-five miles looks mean."

This is quoted from Outliers, which quotes from a study done by Ute Fischer and Judith Orasanu, "Error-Challenging Strategies: Their Role In Preventing And Correcting Errors."

There are three sample chapters free on the Gladwell website including the chapter that explains what an Outlier is http://www.gladwell.com/outliers/outliers_excerpt1.html
also why some perfectly pleasant neighbors suddenly lash out (especially if they are Kentuckians, or have Scots ancestry) http://www.gladwell.com/outliers/outliers_excerpt2.html

If you want to read the chapter to which I refer here, "The Ethnic Theory Of Plane Crashes", you will have to obtain the book. Barnes and Noble has a used copy for $1.99 or you can rent it for 60 days for $8.37.

Rowena Cherry