Why Is the Internet Getting Worse?

In Cory Doctorow's latest LOCUS column, he analyzes why everything on the internet is in his view "(suddenly, simultaneously) getting (much) worse."

The Villain of Their Own Story

He begins with how online platforms decay -- in the sense of no longer working to the benefit of users -- and proceeds to the questions of why they do so. He summarizes the "progression of the disease" thus: "First, companies are good to their users. Once users are lured in and have been locked down, companies maltreat those users in order to shift value to business customers, the people who pay the platform’s bills. Once those business users are locked in, the platform starts to turn the screws on them, too." The process sounds like the decline from a Golden Age or the fall from a primal Eden. Not that I suppose Doctorow claims the internet was ever perfect.

This essay focuses on his explanation of why it's all "suddenly, simultaneously" getting worse at the present time. According to Doctorow, it's not because the companies changed from beneficent providers of services and content to greedy Scrooges. They've always used algorithms to "twiddle" the figurative digital dials in the direction of the maximum profit to themselves. It's just that there used to be "constraints" on this strategy that no longer exist or at least not to an effective degree. The essay lists the principal constraints and explores how they've been weakened or eliminated in recent years.

As Doctorow puts it, "No one is the villain of their own story." Not even mega-corporations. "The tech bosses who once made good products told themselves they did so because they were virtuous, but much of that virtue stemmed not from their character, but from the consequences of failing to deliver good products at fair prices under ethical conditions." With the eviscerating of the consequences, as he sees it, the "virtue" built on pragmatic foundations has crumbled.

What, if anything, can consumers do to ameliorate this situation? We're left with an apparent scenario of inevitable decline -- a rather depressing prospect.

Doctorow elaborates on this topic in a more technically detailed post here:

Algorithms

Margaret L. Carter

Please explore love among the monsters at Carter's Crypt.